ԹӦ
ճѧϰУŴһӴ֪ʶɣ֪ʶָijģ֪ʶص㡢ݡؼ֪֡ʶ߳ɼĹؼСΪռԹӦӭĶϣܹϲ
Թ?
УƸԽԽΪҵ˲ŵһҪܶҵӴ˶УƸͶ롣ǣڱҵڶӦҵڰպƸʱʱЧʵѡʵĴѧDZţȴòԴƸ߷ѡ
⼸˲ŲУһЩҵƸǵ
ڵ90ѧǴǶǸЩڶְߵôЩʵڡ֯ҪġDZĿ˲?
ҵ˵Ƹѧ˲žǴֵģǿ˲ţôƲġֽα֤õЩƷġֽš?
Ӳѧ֮IJ첻ǣһͬѧϹλְҵչܴᷢı仯ֲ죬ѧУѾֳؼΰЩھѡʺ֯Ҫ˲˲ڹصİѿִҵdzӵһڡ
ʶǹؼ
ɸѡģԵıԲ֮ؿʾܿĴѧơֵӦȷ˲ѡЧʵĹؼУһƺõԳرĿӦҪġԽʯͶƸʵߵĸܶԣܾˡ
ȷʵ˲Ų˵Ҳһֱ˼о֮һҲһֱڽвϵijԡĽУǻӽǴMAPʤģͣΪǴ˲ѧDZʵ˼·ҲΪ̽Ŀȷ˿ܡ
MAPУM(Mental capability)A(Attitude̬)P(People skill,˼ʼ)ĿƵ˼·ӦǽΪȡġһЩʵĵĶߡרҵԭ֤֤ƾб֮ǰĽṹΪԺ龰иõЧ
MAPƵĿܹԵ˽ѧĶʡڡMAPָ£ʵķЧͬģ֮Ŀнġ
조MAPĺ
Mģ飺Դѧȥѧϰȡóɼ˽ӦԵһҪݣƳɱ˽ĿΪĿ(йعȥ);һҪӦĿ죬ΪΪĿԵʵʱĿ
* ΪĿ
ڴѧѧϰڼһξڽһʱķ˵ĸЧʱ?
Aģ飺ҪҪ˽ѧԴµ̬ȣΪΪĿ;ڸ˶ϵͳݣҲҪΪΪĿ߱Ŀһģ飬ҪάӦѧijɾͶԡȡʶְҵ滮ȷ档
Pģ飺ҪҪ˽ѧ˴һЩʶ뼼ܡάҪ˼ʹͨŶӺԵȣΪΪĿĿ
ҪǿǣԴѧһԶԣǾüʱ龰͵ĿΪʺϣԴﵽھDZšĿġ龰ĿҪҵΪĿְλĹ¼ȡƣṩѡ˵һֿڽĹзij¼ӦƸ߸ȥѰİ취
* 龰Ŀ
µһŹҶæԼĹһûʲôһλͬϣæ˵㲻ϤϷˣ㻹DZˡʱô˵?
ͨӦƵЩͬ͵⣬ͿȫءMAPѧġܡˣͼУ˽⡢ӦƸ߸˵Լ֪˽⣬Լְҵ滮ҲӦùʶˡMAPͼҪΧ֡
ȫĿϵͳԣһԡ
УƸʱ伯ǿеؼĻڣӦƸ߽ԵʱҲֻ2530ӡһʱ£ĿȥĿƣڸЧȥʶѡDZʵĴѧﵽУƸĸʡЧ
ƵĽṹԣԴӶȥӦƸעijЩľֵȡ֮ڴͳԣɱֻǻȡӦƸ߶ʶ߳Ļش𡣱磬һݲ?ӦƸһȥ̸ȥ˵Լ彫ȡʲô
ΪĿƺͲ
ͨΪĿӦƸȥijḷ̌ʱȡʲôһЩ취жȥڻʵ֤ݣɿľΪۼǣȥΪǽΪõԤָꡣͨ˽ӦƸ߹ȥ飬俼⡢ضĻһ(Իġȶ)ijΪģʽǾͿжϣڽĹУƵʱܻеһЩΪֳ֣ܱĹɾ͡
УΪⲻ۶Թ٣ӦƸߣиǿIJԡΪĿԽϺãֻҪƵ¼ӦƸ߶̸ӦƸ߶ԣȥӣԹٶҲȥԵһЩмֵϢ
ΪĿӦƸ߶ǹƽģÿ˻پһЩʵʵľӦƸⲻ˵ûʵľҲ̸šѧľֻҪԼĹܹ̽ԹٶȥΪģʽжϡ
ΪĿƻȡĸ˾ʵԡӦƸش˵¼ʱȥ١Ϊ¼ĹУijһڣڽĹУҪڻԽֲоԹ١ͨʼİգǺʶġ
ȻΪĿӦȽϱҲһЩޣǶԴѧԡ磬ӦƸ߶¼ǵ쵫Ƚı죬ңӦƸ¼ĽҲܵ¼ļԱӰ졣⣬УѧԶԣڼȱصĹ飬ʱΪͲ˫ȥ˳ĽˣʵһЩ龰͵ĿȡúõЧ
龰ĿƺͲ
龰ĿԹΪϸλؼ¼ƵĹʽ⡣Թٿɹ۲ּԵ龰ӦƸηӦ˽ӦƸڽֹʱܵж
龰ĿԭĿݼԵҪ㶼ȡԹΪijЩάҲΪЧԤָꡣ
ң龰ĿʱҲԱⷢһЩжƫԹȲɼƵļߡһߡֲΪָգжӦƸ߷ӦӣΪУӦƸΪƫöɵжƫ
ǣ龰УҲһЩΪķ棬磬ȻӦƸ߶ķӦܴδĹȻԹжǷӦƸľ˵Ļȥȡж֪ʶܲԵȡ⣬Ϊ⣬ӦƸߵĽΪ˽оijЩϸڣͨӦƸ߰顰֡龰УȴDZȽڰյģΪӦƸ߲յжл౻
磬ӦƸ߽һͨͨȥ⡱ʱʣôȥͨ?յȥȲû뵽ĹͨʽɡԵȡȷʣͨʱ˵ʲô?յʵ̫Թвװպó߶ȡ
ԣΪĿ龰ĿԵƣΪﵽʱȥѼӦƸߵĸϢΪĿ龰ĿԵĽṹĿƵʽݣӦǸΪȡġȻĽṹȡҪӸȥ顢˽ӦƸߣ֪ʶΪģʽڽĸλпֳܱΪȡ
ʱڴáȭ?
ڡMAPĿ£2530ӵʱޣʵ˳ͽṹĿȶΪʣҲҪȥõġ
Գڣʱȥ˽ӦƸѧѧϰǸΪʵġһ棬ԻԽգһɿŵӦƸ߱Ļһ棬ԿҲҪȥ˽ӦƸѧѧУרҵѧϰȻö䱳˽⣬̸֮иõ¼Ҫע⣬ǿǶԴѧµѧϰ˽⡣ܶʱӦƸѧһõԼ볡ǻдá÷dzʽԼܡˣڿͷѧϰÿһλѧ˵Ƚһ£ȴֲ컯Ч
걳ص֮ͿͨΪ˽ڴѧľ徭ĿУΪԸ̬(A)˽⣬Ϊ͵ĿΪʣͨ˽µḶ́ŸԿжԴʵ̬ȡ뷨¼ij̶ȣ״ѱֳΪھµڶֵ۵ʡ
˽ӦƸߺܶȥΪ֮ΪֲΪĿIJ㣬ҲṩЩ߱ܶྭĴѧᣬ龰ĿͿԳֵطˡ龰ĿǾýȥ˽(M)Լ龰пܵ˼Ĵ(P)DZȽϺʵģر˼ⷽ棬ѧУУƵdz٣Ǵ龰УǾͿ˽ͿܵΪˣⷽʶڽⷽŻбǰᡣ
˽ѧְҵһЩ뷨滮ԼԼʶҲDZȽϻһݡ
ϢͻȽϷḻ壬ȥȫ桢۵ۡ
ԣMAP£12˽Ŀ34ΪĿ23龰ĿԼְҵ滮Լ֪ĿĹDZȽϺʵģġṹԳܹʱȥʵֽΪȫ˽ѧʵĿġ
Ӧҵ?
1.һڽһԼ
ƺDZش⡣ҪΪסһظļϲ㣬ӡӷû!öʮӽԼѧУרҵȻһתԼƻǿһҪʱڼԹٶĺøУȤ
ɹģʽǣҽXXXӢXXXXXʡXXˣ6½XXѧУXXרҵ(ר)ҵ˼ĽܣԸر˵һXXXس/صǡ()ǻڶԼⷽţʹӦƸ˾XXXһְλ()һӵˣϣûгʱ(Ц)
ԹٲEQ̫ͣһ仰ӦûʹɺЦһĻʣΪʲôôΪ?ô㣬Bingo!ȫл!
2.ӦᱻʵһǣΪʲôѡĿǰѧϰרҵ?ǧģĿǿDecisionQualityһʤԲҪ˵Ȥߡҵǰֹۡȡһɹķ(ͬ确һɹ/ľʲô)
ʣΪʲôѡרҵ?
𣺵ȷѾΪУרҵ˾ҵʱɱļҾɵѡרҵʱǵΪų̶ȡͰѾҵĿݹҵҵҸʱѼͳϣʱXXXңÿXXX%ٶӡÿ˾5˼(ˣӦӦ˰ټһ)ƽְ15%ұҵʱXXXȱұҵӦȫXXרҵıҵп10%ݣݴѧڵؿڱпɣеƫϡô1/2Ķܱ̭ټҾݱѧϰпԸѰᣬԣҺĵѡרҵ
ʵûĸԹٻܵĵѾչʾʱ˼·ԿԼӷ֡
סеĻشҪרҵص㡣Ҫ˵̫λԲ˵ˣȻǻҪô̫αҪô̫УӦñʾԼרҵȷȤӵϷЧұIJǹˣԿʼʱһֱʱʼҵʵ˸ĹۣϲҵרҵԵʵţҪǣȻõ⣺ʵϰջ
3.Ϊ˿ LearningontheFlyһʤͨǻʵϰڼջʱҪԼijɼǫһ㡣У˵һԼʧ(£Ͼʵϰ)סϸ˵ʱ(Situation)ҪﵽĿ(Task)ȡЩ(Actions)Ľ(Result)õľѵ(Lessonlearned)ԼõбⷸƵĴܽԭ鱾ϵ֪ʶҪܹڹãڼ仹кܳһ·Ҫߡ˵صѧУҶԼʵϰһܽᣬԼXXX滹ҪǿԣҺעôѧһѧֲһ㡣ڣҶԼģʱܹá
4.йͱ˺ľ?(ǧҪشС)ôУδ?ǿConflictsManagementڵľҵûԭϺˡԣҪԼװǿһЩ
ұ˱ȽĻش
ÿŶжӦÿ̹ϵطһdz;ԼҲûԭҪСѧУӢֲϯ֯УʱµҲһ¡(ͣһ£Թټס)Һǿ˻ᡣҶ˸ԵɡźȻû˵ˡ£ҸлǵĻ룬ʾȻҵķҵǣMeetingVotingȫҪӶ;ǸˣԼȡѷ;ʧˣҲеҪΡŶӵͨһԱһᱣԼִйѾľߡȻѧУϾͬڹ˾ӸӣҼţֻҪѭ²ˡԭκⶼԵõ
ԹԼ
ܶٷչĹ˾һֹ⡣һұԹҵٷչֲһΪҵæԸ⼷ʱˣٻ۵غƸ21˲šʶ˲ţеˣһ¡ΪܵƸһμѵµܽᡣ
һԵʽ
1. ְҵ ˫ģ˫˽˴˵Ĺ̡ҪԼλZҪʢ˵ĸоͬʱضԷζǰҪùΡ˽һ¶ԷļǧҪԿʼˣ֪ԷĸλȵȡԿʼʱһҪҪĽԼΪˣŰݷõĿ˽Լһĵ
2. Ʊ߾״̬
ȽԹߣ繤ʦ͵ģҪǷɡĬһ£˵˵ŵȡ״̬ӡһΪ߷ɣԼܡʱʵ䷴Щû˻ŵò֪Ӻ֡
3. ˵ʧȨ
вԹٻвͣķʡַʽʮʵһܴϵõЧϢԹУԹ˵ı࣬˭˭أȽЧķԼིԹһһ߸ʣߵĻ⡣
4. ʱQ&A
ʱǷѾ¼û¼õľҪһʵĻᣬҪӦǰ˵˫ġϣܽᣬô˵ǵʱˡ˵ʱˡҪΪеʧʧȥҪˡʹ¼ȡߣȻҪһءΪȻ㲻¼ȡǣϣܶ˾ºӡҲƼˣҲǸĽԺǧҪǵĿڱԹ˾ɵ
еļɻ
1. Ҫ
ģһܷӳߵµдУҵģ֪ҵĹЩǹȥ˵ڵˮƽˮ֣ȷĵطдǾͨJavaԡͨʲô̶ȣֻͨԲܴ˽⡣ԽǰԼдĵطԽҪȥսһ¡֪ҵĹЩǹȥ˵ڵˮƽˮ֣ȷĵطдǾͨJavaԡͨʲô̶ȣֻͨԲܴ˽⡣ԽǰԼдĵطԽҪȥսһ¡
2. Ҫκμ
Ҫκμ裬ϵϢΨһļǶԷϸԸҪ뷨跨ҳߵ⣬յľṩЧжݡЩԹٿԷж꾭飬ͼijǺϸģѾʼˮԹٿԷijЩϿӣĭɣͼԷо飬ˮƽϸڵĻᡣ¼Ժŷִ˿ۣûж˵¼ȡһϸˣǶԹ˾ҲǶ߲
3. ҪѾһ
ͨһҪNԡյĽҪۣ쵼İ塣ǣЩԹΪԼǿʼĹؿҪȨں档̶ܴӰԵЧԼԸ⣬ȴƸ˺ˡһЩ⣬ˡʵǴۣ쵼İ壬ÿԹٵ۵۾ݶҪҪΪʲôȥԣ
4. Ҫյ
ǻͨһЩʽ⣬ϣһӵĿռ䡣ķŪòãͱ˾յԵ⣬ʹ߳Թķش磬ŶӺģشʱͼŶӺĺôΪԹġ⣬ȻֶѴеõЧϢӦ˺ܿʵʹвһЩشò̫õˣ˵ͦãֻô̵ʱܽﲻѡԹʱһҪߵĽǶȥһ£ʲôѡûѡҲǰʡ
5. Ҫ𰸣Ҫ
νԣȻҪһЩĿߡرǼ͵ԣЩǺܱҪġǣҪעIJߵĴ𰸣ô𰸡Ϥȸȹ˾ʱĿʽ⣬ʵĿģ۲ν⡣ԹһҪ֪Щ֪ʶ㣬ЩǻĽ֪ʶʱ֪ûйϵǿͨѧϰõġôѧõġ
6. Ҫϸڣϸھһ
һҲҪһ㣬ٸʵľۼʱĽܣܽġЩǵĴ硣Ҫ뿴屾ʣΨһİ취ѵ·չʾļ⡣ԹһҪע⣬ϸڵĿIJǿʶԷѰĴ𰸣ͼ˽߶ijǷԴԼʵijЩ˵Ƿŵȵȡٸӣв˵ԼŵѧϰǿȻʵʲô飬ʲôͣĿѧʲôʱȴ֧֧ᣬ˵
ѡʲô͵
ƸķٺãҪʲôˣҲǰ״оһЩΪӦѡ˺Ӧ÷ˡȻͬ˾Ƹͬ͵ˣ¼¾ձԡ
1. ù ѡȻкܶطˣijЩйֻ֮һ㡣ijϿԱøã˵Լصķ⣬ͬĸãԹٵĿľҪȥ㡣
ʲôһ㣬ʲôͨ
2. ȱIJ
ѡϲ˽Լȱ㣬ġ ĹͣΪԼûȱ㣻߹ȱţԹҲԼơ
3. ֪֪
йʱѡ۵ĿĺҪ ѡԵĹ˾һ˽⣬Լְҵ滮ҲҶߵǺϡ ԭ˾Ȳԭ˾˵һǴԵĹ˾ȫ˽⣻ʱˣΪ˻һһҪѡ
4. DZ
ѡܹԵؿڹȥĹѧ˺ܶණõ˺ܴڴӹѧϰкܴDZ
Ȼһ;飬ѾܾûнˡڻȽϺõȽ϶ࡣڻʣ㰲״ʧȥ˽ȡѧϰȻDZˡûԭزһ⡣
ѡķߵķ;
ѡߵѡ
һԹ
İҪһԹҪǰԹеʺļɣҲԷжϵıա
һ ǰ
ȷԵĿģѡ˲š˲šռйְʲôϢռйְԸʲôϢְṩ֯Ϣְ߶ӦƸְλƥ̶ȡԹٲӦƸߣӦƸҲһͨԹ˽ҵԹԹеıҲҪ
˽ƸλʤҪ֪ͨʶܡأЧΪλҪְδĹôϰսҪ˷ЩϰսӦƸ߱Ҫ߱ʲôͨһϵеУǻҪƸְλ˽øְ࣬ߵļҪҲиʶ˽⣬ܸõ⣬ЧʡԵĽʡֻƸλҪʹвеķʸжϱӦȷ
پǰĶΪ֤ԵЧУԹӦǰӦƸߵļĶԸ˽ְߵϢԼеɵӦıʶӦƸ߹νӳֿյԭƵתѵ뿪һҹ˾ԭһҹ˾ĹЧȡ
ԹҪԷͼɣԹӦӦƸߵӦƸλIJͬѡǡЧԷԹٿԣʵгʵ⣬øǵλĺʤƵʵӦSTARԭȣSSituationʱĻTTask AAction жRResult յĽ
Թ֮
ԵĿΪʶ˽ְߵʡ;λҪǷƥ䣬Լְ߶ݹ̬ȡԹľǴְߵĸֳΪмְߵʵ֡ԹʺҪˡ
УԹٵҪSTARԭÿⶼҪΣSITUATION
TASKжACTIONͽRESULT磬Ҫ˽ӦƸһʲôλ˵ʲôı£SITUATION֮ȥĹţҪ˽ӦƸΪɹ˾ЩTASKҪ˽ӦƸΪЩȡЩжACTIONDzעRESULTģϼԼԱԽΡ
УԹҪۺϲøԷԴﵽĿġ
ΪԷΪ¼ԣBehavioural Event InterviewBEIǻΪԭչġǰǣһ˹ȥΪԤʾδΪԿӦӦƸʵشͨ˽ȥеһЩؼϸڣжҪԼۡͨԹҪӦƸԱ¼ʱ˳档ӦƸԱijԾϸܣʹüʻӦƸԱ¼ϸڣҪӦƸԱȥڵĿΪΪ⣬ǴӹеõģԹеķʸӦƸʡ
龰ģⷨ龰ģʹֱ۵ؿӦƸڽҪԵĻеı֡ΪԹеһ֣龰ģṩΪϢеʽһȷеĹؼҪϢ
ѹԣѹ(stress interview)ָţ˽ְ߽ԹѹͨӲġòʹѡ˸еijһһķʣɳʵףֱشĿȷְ߶ѹijѹǰӦ˼ʹϵѹͨڶıҪܽϸѹĸλԱIJԡ
ԹӦ£
ԹȥӦ01-07
ԹְӦ08-24
ӦδԹ02-10
Թ11-17
ӦδԶλԹ09-01
ԹӦ11-22
ԹԱ11-29
Թദ11-26
Թ10-21